9. Interviewing
D. Interview
Questions
Practice
Interview Questions From Interviewer
General Questions
1.
Tell me about yourself!
Limit your answer to one or two minutes; don't
ramble. Use your resume summary as a base to start.
2.
What do you know about our company?
Do your homework before the interview! Spend
some time online or at the library researching the company. Find out as much as
you can, including their products, size, income, reputation, image, management
talent, people, skills, history and philosophy. Project interest; let the
interviewer tell you about the
company.
3.
Why do you want to work for us?
Don't talk about what you want; first, talk
about their needs: You would like to be part of a specific company project; you
would like to solve a company problem; you can make a definite contribution to
specific company goals.
4.
What would you do for us? What can you do for us that someone else can't?
Relate past experiences that show you've had
success in solving previous employer problem(s) that may be similar to those of
the prospective employer.
5.
What is it about the position that you find the most attractive? Least attractive?
List three or more attractive factors and only
one minor unattractive factor.
6.
Why should we hire you?
Make sure your answer relates directly to the needs of the position and how you can
meet those needs.
7.
What do you look for in a job?
An opportunity to use your skills, to perform
and be recognized.
8.
Please give me your definition of a _________ (the position for which you are
being interviewed).
Keep it brief -- give a results-oriented
definition.
9.
How long would it take you to make a meaningful contribution to our firm?
Not long at all -- you expect only a brief
period of adjustment.
10.
How long would you stay with us?
As long as we both feel I'm contributing,
achieving, growing, etc.
Experience and Management Questions
1.
You may be overqualified for the position we have to offer.
Strong companies need strong people. A growing,
energetic company is rarely unable to use its employees' talents. Emphasize
your interest in a long-term association, pointing out that the employer will
get a faster return on investment because you have more experience than
required.
2.
What is your management style?
"Open-door management" is best ... And
you get the job done on time or inform your management.
3.
Are you a good manager? Give an example. Why do you feel you have top
managerial potential?
Keep your answer task-oriented; emphasize
management skills -- planning, organizing, interpersonal, etc.
4.
What do you look for when you hire people?
Skills, initiative and
adaptability.
5.
Did you ever fire anyone? If so, what were the reasons and how did you handle
it?
Give a brief example of a time when you faced
this, and stress that it worked out well.
6.
What do you see as the most difficult task in being a manager?
Getting things planned and done on time within
the budget.
7.
What do your subordinates think of you?
Be honest and positive...they can check your
responses easily.
8.
What is your biggest weakness as a manager?
Be honest and end on a positive note, e.g.
"I don't enjoy reprimanding people, so I try to begin with something
positive first."
If You Are Leaving a Job
1.
Why are you leaving your present job?
Refine your answer based on your comfort level
and honesty. Give a "group" answer if possible, e.g. our department
was consolidated or eliminated.
2.
How do you feel about leaving all of your benefits?
Concerned but not panicked.
3.
Describe what you feel to be an ideal working environment.
One in which people are
treated as fairly as possible.
4.
How would you evaluate your present firm?
It's an excellent company that afforded me many fine
experiences.
Quantifying
Your Experience and Accomplishments
1. How have you helped increase sales? Profits?
Explain
in some detail, citing figures and specific examples.
2. Have you helped reduce costs? How?
Describe
with specifics.
3. How much money did you account for?
Give
examples of your responsibilities. Explain how the budget was determined, and
your role in overseeing your department's portion.
4. How many people did you supervise on
your last job?
Explain
the structure of your department and your role as manager.
5. Do you like working with figures
more than words?
Be
honest but positive.
6. In your
current or last position, what features did you like the most? Least?
Be
honest but put a positive spin on your least favorite duties.
7. In your
current or last position, what are your five most significant accomplishments?
Refer
to the key accomplishments already identified on your resume.
Job Search
Questions
1. Why haven't you found a new position
before now?
Finding
a job is easy; finding the right job is more difficult. Stress
that you are looking for the right fit.
2. Had you thought of leaving your
present position before? If so, what do you think held you there?
Explain
that your job is no longer challenging and that you feel your talents are best
used elsewhere.
3. What do you think of your current
boss?
Be
as positive as you can.
4. Describe a situation in which your
work was criticized.
Be
as positive as you can and emphasize what you learned from the situation.
5. What other types of jobs or
companies are you considering?
Keep
your answer related to this company's field, and don't give out specific
company names.
Your Work
Habits and Style
1. If I spoke
with your previous boss, what would he say are your greatest strengths and
weaknesses?
Emphasize
your skills, and don't be overly negative about your weaknesses. It's always
safer to identify a lack of a skill as an area for improvement rather than a
shortcoming.
2. Can you
work under pressures, deadlines, etc.?
Yes,
it's a way of life in business. Be sure to cite examples of your success.
3. How has your position changed since
you started your job?
Explain
how you have improved the efficiency, productivity and the like.
4. Do you prefer staff or line work?
Why?
It
depends on the challenges of the particular position.
5. In your
present position, what problems have you identified that had previously been
overlooked?
Keep
it brief and don't brag.
6. Do you feel you might be better off
in a company of a different size or type?
Explain
why the company youÕre interviewing with is the perfect fit for you.
7. How do you resolve conflict on a
team project?
Focus
on your communication and conflict resolution skills and give an example of
when you were successful in resolving conflict with another individual.
8. What was the most difficult decision
you ever had to make?
Try
to relate your response to the prospective employment situation.
Salary
Questions
1. How much are you looking for?
Focus on the position; emphasize your
interest and how you fit. Share that compensation is one of the factors in
making your decision and that youÕd like to complete the process before
negotiating salary. Try not to commit to a $$ figure. Too high and you may not
be considered. Too low, and you may miss out on $$. And, you need to consider
all related compensation and qualitative factors in reaching a decision.
2. How much would you expect, if we
offer this position to you?
Be
careful; the market value of the job may be the key answer, e.g., "My
understanding is that a job like the one you're describing may be in the range
of $______."
3. What kind of salary are you worth?
Have
a specific figure in mindÉdon't be hesitant.
Personality
Questions
1. Do you generally speak to people
before they speak to you?
It
depends on the circumstances.
2. What was the last book you read?
Movie you saw? Sporting event you attended?
Talk
about books, sports or films to show that you have balance in your life.
3. What is the toughest part of a job
for you?
Be
honest. Remember, not everyone can do everything.
4. Are you creative?
Yes.
Give examples that relate to your current job.
5. How would you describe your own
personality?
Balanced
is a good word to use, but remember the type of company you are interviewing
at. Some companies want people who are aggressive and go-getters.
6. Are you a leader?
Absolutely!
Cite specific examples, using your current job as a reference point.
7. What are your future goals?
Avoid,
"I would like the job you advertised." Instead, give long-range
goals.
8. What are your strengths?
Having
identified what the position requires, stress those strengths that relate
directly to those requirements.
9. What are your weaknesses?
Don't say that you have none. For a weakness, share something not very important and not personal - such as a lack of experience in an area that is not key to the position but still relevant. Then, give an example of how you are learning in this area, and/or how you are resourceful and have learned something else in the past.
Your Career Goals
1.
If you could start your career again, what would you
do differently?
Nothing ... I am happy today, so I don't want to
change my past.
2.
What career options do you have at the moment?
"I see three areas of interest..."
Relate those to the position and industry.
3.
How would you describe the essence of success? According to your definition of
success, how successful have you been so far?
Think carefully about your answer and relate it
to your career accomplishments.
Tough
Questions and Possible Responses:
1.
Tell me about
a situation in which you faced conflict and how did you handle it?
Describe a situation and how you resolved that situation.
The question is looking for your judgment and conflict resolution skills.
2.
What is your
greatest accomplishment?
P.A.R. story - relate the response to the position and the
requirements.
3.
What is your
greatest failure?
Use an example that does not identify a major weakness, and
take the opportunity to illustrate how you have learned from your previous
failure.
4.
Tell me about
how you added to revenues or reduced costs?
P.A.R. story - relate the response to the position and the
requirements.
5.
Tell me about
a situation in which you made a mistake and what did you do to improve
yourself.
Similar to the question above regarding
a failure.
6.
What did you like/dislike about your
current/previous employer?
Focus on the positives (likes) and avoid any negatives.
Instead identify what you are looking for in a new position.
7.
Why are you
looking to change jobs? Why did you leave a previous job?
Similar to question 11. Comment on
what you learned from your current/previous position, and then focus on what
you are looking for.
8.
What did you
like most about your previous manager (or job)?
Similar to question 11 - focus on the positives and comment
on the kind of manager and management style you are looking for.
9.
What did you
like least about your previous manager (or job)?
Same as question 14.
10. What are your goals?
Start with a focus on the position under discussion - how
you intend to learn and contribute in the role. If you know the career path,
you can relate directly to that. If not, then refer to a specific long-term
goal (if you have one) or be less specific and express your desire to gain in
responsibility and make greater contributions to the department and the
company. Then ask (if you have not already done so) what is
the career path, and what the expectations are.
11. What motivates you?
This is an opportunity to share your interests, especially
as they relate to the position and the company.
12. What do you not like to do?
This can be a tricky question to see if you will share
something that would disqualify you for the position. Do not mention anything
negative. Instead speak to how you handle all tasks and responsibilities with
professionalism and a positive attitude.
13. Describe your ideal position.
This can be a tricky question if you describe a position
that is different from what you are applying for. Better to focus on what you
are looking for and how your interests relate to the position.
14. What would you like to avoid in your next position?
Similar to question 19. If there is something that you
absolutely cannot live with, then mention it. Otherwise, try to bring the
discussion back to the positives.
15. Where do you see yourself in three to five years?
Same as question 17. Add that
after a couple of years with the company, you would have a better idea where
your experience, skills and interests would fit in long-term.
16. Tell me about a problem you had to face and how you handled
it.
Similar to previous questions relating
to situational issues. The key is not the problem you faced, but how you resolved
it. Your interviewer is looking for judgment and problem-solving skills.
17. Tell me about a situation where you did not agree with your
manager.
Choose a situation that was minor, and focus on how you
resolved your differences. Looking for conflict resolution,
judgment, and maturity.
18. Tell me about a time when you were unsuccessful in
completing a project.
Similar to the question about failure. Focus on what
you accomplished, what prevented completion, and what you learned from the
experience to avoid a similar problem in the future.
19. What would your previous manager say about you Ð strengths,
needs for improvement?
Similar to question about strengths and
weaknesses.
20. Tell me about a situation in which you made a quick decision
and were successful.
An opportunity to describe a situation
when you were successful. Focus on the steps you took, the
skills you utilized, trying to match them to the specific requirements and
responsibilities of the position you are applying for.
21. Tell me about a situation in which you made a quick decision
and were not successful.
Similar to question about failure.
22.
Are you
interested in the position?
Be as positive as you can. If you are very interested, state
so and why. If you are not sure, try not to commit so that you can think about
it later. If you are not interested, state so, why, and ask if you have
misunderstood something about the position, or ask if the interviewer has any other
opportunities that would be a better fit. No matter what, you do not want to
burn any bridges. If you are making a very positive impression, there may be
the possibility of the job being redesigned to accommodate your experience and
interests, the interviewer may consider you for other positions or refer you to
other companies and hiring managers.
23.
Why were you
laid off from your previous position?
If there was a group layoff, either in your department or
throughout the company, then just state that the company experienced a
downsizing. Do not personalize it.
24.
What do you do
when you have to do non-challenging or repetitive tasks? Or tasks that you do
not enjoy doing?
Similar to the question 19.
25.
Tell me about
a situation in which you were asked or told to do something that you considered
unethical or against company policy.
Be honest.
26.
Are you
willing to work overtime? Weekends?
Respond that you are willing to work overtime. Ask what the
expectations regarding hours are.
27.
Are you
willing to travel?
If you will do some travel, say so, and ask how much travel
would be expected of you. Be specific in your question as each person in a
department may travel different amounts, and an overall average may not apply
to a specific person or position.
28.
Are you willing
to relocate?
If no, then say Òno.Ó If yes, then say that you will
consider relocation depending on the situation. Ask what the interviewer has in
mind, and if relocation is expected.
29.
What other
positions/companies are you considering?
Say that you are looking at other opportunities, without
being too detailed or specific.
30.
Do you have
any other questions?
Yes, you do!
Questions For You to Ask:
1.
What are you looking for?
2.
What will I be doing in this position?
3.
What are the key priorities now, in the next six months,
twelve months?
4.
What are your immediate expectations of me, longer term?
5.
Why is this position open? How long has the position been
open?
6.
Why did the person leave? Where did he/she go?
7.
What is the long-term potential, and how will I get there?
8.
Who will I be reporting to? What will our working
relationship be?
9.
Who else is in the department? What are their backgrounds,
experience?
10. What are the
challenges of this position?
11. What are the
key aspects of the culture that I should be aware of?
12. What is your
management style?
13. What are the
future plans for the department?
14. How is one
evaluated?
15. What accounts
for success in this position?
16. What
experience or skill(s) can I bring to contribute to the success of the
department?
17. What is your
background? How long have you been in this position? What are your goals?
Questions For You Not To Ask!
1.
When do I get my first day off?
2.
When does the short-term disability kick-in?
3.
Do I have to work overtime?
4.
Can I set my own hours?
5.
Can I move my desk to that cubicle over there?
6.
Can I leave at
A Word About
Unlawful Interview Questions
Some interview questions are unlawful. For example, certain questions may
violate state and federal employment discrimination laws. Such unlawful questions include
questions about age, questions eliciting information regarding national origin,
questions about pregnancy and the like.
Also unlawful are questions about arrests and questions regarding credit
rating, charge accounts, garnishments, or other indebtedness. There are various summaries available of
lawful and unlawful question, including http://courses.cs.vt.edu/~cs3604/careers/lawful.html
and http://www.equalemployment.org/publications/unlawful.html. There are other resources, including
the California Department of Fair Employment and Housing and the United States
Equal Employment Opportunity Commission.
These and other resources are worth reviewing before interviewing.
Practice,
Practice, Practice!
Go to http://interview.monster.com/ and try their interactive interview
practice tool.
See also http://www.job-interview.net/interviewbyjob.htm
for
links to job interview tips, interview questions and answers for specific
careers or jobs and some tips and guides by company.